Do you know someone who is impossible to please? Someone who is critical, judgmental, picky, and stubbornly closed-minded? Chances are, you do. Most of the time, it's best to avoid this difficult person, but what happens when he or she is a close family member, coworker, or even a spouse? in these cases, you must learn to communicate effectively in the face of potentially stressful arguments, vicious insults and attacks, and passive-aggressive behaviour.
We offer you simple, effective strategies for managing overly critical people in your life, and explain how you can respond without becoming angry or defensive. In this book, you will learn to set boundaries and improve communication with the impossible-to-please without losing your own voice in the process.
Neil J. Lavender, PhD, is professor of psychology at Ocean Country College in New Jersey where he also maintains a private practice. In addition, he is coauthor of Toxic Coworkers.
Alan A. Cavaiola, PhD, is a professor and member of the graduate faculty in the department of psychological counselling at Monmouth University. He is also a licensed psychologist and clinical alcohol and drug counsellor.
1 soft covered book, 182 pages.