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Shipping



Enjoy free standard shipping in Canada when your purchases total $75 Cdn or more, before taxes.* Please see below for further details and exclusions.

Living Room Pharmacy ships from our store on Vancouver Island. We normally ship all in-stock products within 1 business day from the time your order is received.  Orders are usually shipped via Canada Post, however prescriptions are often shipped via UPS, DHL or local couriers (we search for the least expensive method), and actual delivery times will vary according to your address.

Canada Post only allows us to offer either EXPEDITED or XPRESSPOST for our online sales. Expedited Parcel post is a trackable ground service which offers "up to 3 (business) day regional & up to 7 (business) day national delivery." Xpresspost is trackable and faster, with up to 2 (business) days for delivery across Canada. International orders will take longer because they'll be going through customs.

If an item is not in stock or is back ordered, it may take 7-10 business days before we ship. If it looks like it will take longer, we'll contact you to notify of this, and confirm whether or not you would still like to buy the product.

Living Room Pharmacy ships prescriptions to Canadian addresses only. Other products can be shipped to the USA and world wide. Note, however, that some suppliers, such as Medela Canada, will not honour their warranty if their product is shipped to the USA. Please call us if you have any questions.

*Free standard shipping is valid only on regular shaped parcels weighing under 10 pounds. Large or oddly shaped packages (ie: those containing therapeutic braces) and parcels requiring extra protection (ie: those containing liquid soaps, glass containers or Honeydoc) are charged with a small handling fee even when you qualify for free shipping. Free shipping is applied after discounts &/or promotion code offers and excludes prescriptions, Heathcraft, Invisia, and purchases made in store.